Under the Visionary Leadership of Mohamed Guemei: IGT Solutions Egypt Named “Best Place to Work 2025” and Secures 3 Landmark Global Partnerships
Cairo, Egypt – July 2025
IGT Solutions Egypt, a global leader in customer experience (CX) and outsourcing services, is rapidly becoming a powerhouse in the region — thanks to the bold vision and dynamic leadership of Mohamed Guemei, the Country General Manager
. In just a short span, Guemei has steered the company to remarkable success and positioned Egypt at the heart ofIGT’s global growth strategy.
Under Guemei’s leadership, IGT Egypt has sealed three strategic agreements with global giants in the hospitality, aviation, and travel technology sectors — accelerating the company’s mission to make Egypt a center of excellence for world-class service delivery.
These high-impact partnerships include:
– A multilingual support engagement with one of the world’s largest hotel groups, covering French, German, Spanish, English, and Arabic
– A complete customer interaction solution for a leading Gulf-based airline
– Scalable CX support for one of the fastest-growing global travel platforms
“These milestones reflect our commitment to transforming Egypt into a global outsourcing destination — one that delivers unmatched value through language capability, operational agility, and tech-enabled CX excellence,” said Guemei.
The results speak for themselves:
– Over 600 new hires in the past year
– Plans to onboard 1,000 additional employees in 2025
– A further expansion of 2,000 roles in 2026 to fuel client growth and service demand
This momentum was further validated when IGT Solutions Egypt was named one of the “Best Places to Work in Egypt 2025”, underscoring Guemei’s dedication to nurturing a high-performing, inclusive, and people-first culture.
“Our success is powered by a passionate, talented team that shares our vision for excellence,” Guemei stated. “We’re not just delivering services — we’re building partnerships and redefining customer experience as a strategic advantage for our clients.”
With eyes on the future, Guemei reaffirmed that IGT Egypt is on a clear path toward expanding its regional and global footprint — attracting international brands, investing in next-gen technology, and unlocking the full potential of Egypt’s skilled, multilingual talent pool.
