SehaOne and Esaal Announce Strategic Partnership to Integrate Digital Insurance with Telehealth Services

Cairo, Egypt – 11 December 2025:

SehaOne, the leading digital health insurance platform, has announced a strategic partnership with Esaal to integrate digital insurance solutions with telehealth services, providing millions of insured members seamless and instant access to comprehensive health and wellness services around the clock. This partnership reinforces both companies’ ongoing expansion strategies to strengthen the digital health ecosystem within the region, and introduce an advanced model that integrates insurance services with digital healthcare.

The press conference was attended by senior executives from both companies and representatives from the healthcare and insurance sectors. The partnership is expected to transform accessibility to care for insured users, reduce pressure on traditional healthcare facilities, and enhance quality of medical follow-up and swift response to patient cases.

Dr. Mohamed El Shabrawy, CEO and Co-Founder of SehaOne, stated that this partnership underscores the company’s commitment to advancing digital health insurance by seamlessly integrating telehealth services. The collaboration enables SehaOne to offer Esaal’s mental health, nutrition, as well as regular remote medical consultations, to a broader client base, including insured members.

Dr. El Shabrawy further emphasized that SehaOne leverages robust digital infrastructure and advanced data analytics to help insurance companies make faster, more accurate decisions, delivering a seamless and secure experience for users.

Fadi Doss, Founder and CEO of Esaal, described this partnership as a milestone in expanding the platform’s reach to a larger base of insured users, highlighting how Esaal is now the largest platform for mental and physical wellness in the Middle East, with a growing presence in Saudi Arabia, Egypt, Kuwait, Qatar, among many key markets. Doss emphasized that thanks to this partnership, users will now gain instant access to 24/7 medical consultations, mental health support, nutrition and wellness services, and continuous health monitoring, helping reduce unnecessary emergency visits and supporting a more flexible and accessible healthcare model.

SehaOne operates on an integrated digital system that connects insurance companies with healthcare providers. This enables seamless electronic management of insurance operations, streamlines approvals and claims, and enhances overall efficiency in the industry. With a focus on innovation and continuous improvement, SehaOne has become a trusted partner for insurers and healthcare institutions seeking to accelerate their digital transformation.

Founded in 2018, Esaal has established itself as a leading platform for online healthcare, mental wellness, and nutrition services. Its secure platform allows users to connect with certified specialists through chat, call, or video consultations, ensuring privacy and ease of access. Supported by major investments and strategic partnerships with regional insurers, Esaal represents a modern model of digital healthcare and a significant advancement in mental and physical well-being across the region.

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